RETURNS

Cancellations:

If you wish to cancel your order, please let us know within 72 HRS of purchase. 

Refunds, Returns and Exchange:

All refunds/returns/exchanges for artwork, jewellery, and handmade goods are decided on a case-by-case basis. We want you to be thrilled with your purchase & will do what we can to help you be happy.

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 Refunds/returns/exchanges for other items can be arranged by

e-mailing petreflectionsaus@gmail.com.

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Items are entitled to be refunded or returned based on complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.